INNATE Traditions is hiring!
Virtual Assistant - General or Tech
Part-time Position
Company Purpose:
INNATE Traditions exists to midwife a cultural shift- where innate wisdom, personal authority, and the sanctity of LIFE are centered and honored. We work with people across disciplines and geographies to: Unlearn destructive belief systems that disconnect humanity from each other and from Life; Re-member humanity’s original blueprint; and Positively impact the respective communities to which we belong.
Our primary commitment is to women’s health. Women are the heart, the foundation of the people. Supporting women supports healthy and empowered families, which supports thriving communities, which supports all of humanity.
Key Outcomes:
Innate Traditions offers unique educational opportunities to birth and health care professionals, as well as mentorship programs for young women, and support to families. The company is growing and we have an increasing number of clients/students to manage. We are doing several course launches per year. We are looking for a general/tech VA to join the team in order to contribute to the following key outcomes:
- Successful launch of Innate’s 2021 Postpartum Care Online Course
- Successful launch of Innate’s 2nd Physiologic Baby Care Course
- Technical support for Innate's Fourth Cycle Mentorship Program.
- Completion of migration of website + course platform on Kajabi.
- Maintaining excellent student service and communication.
- Freeing up more of Rachelle’s time and focus by providing administrative and communication support.
Job Description:
Our VA position will fill an important support role on our team, with a focus on enabling other team members to free up time and energy as we continue to grow. Primary responsibilities will include interfacing with Rachelle and our Business Operations Manager, Fadima, utilizing web-based technologies, email, communicating with students, and creating reports.
This position reports to Fadima, who will train you and assign daily/weekly tasks to you. We estimate this position to be 5 hours a week to start with, and more during launch periods; up to 15 hours per week. There is potential to grow for someone who is looking for long-term collaboration.
This is an exciting opportunity to work for a fast-growing online business, in an environment that honors us both as Mothers and entrepreneurs.
Skills and qualities:
- Ability to excel using web-based technology platforms (example list below)
- Interested in Maternal Health as a catalyst to Thriving Life
- Detail-oriented, with ability to track multiple projects or threads
- Professional organizational skills
- Excellent written and verbal communication skills
- Flexible: Able to handle occasional last-minute requests
- Basic knowledge of customer journey and sales process online
- Experience with/ interest in online course launches
Technology and Platforms:
Experience required in at least 3 or more of the following systems:
- Mailchimp - potentially ConvertKit
- Kajabi
- Knowledge and experience of email automation and funnels
- Loom
- Vimeo - video editing skills is a big +
- Zoom
- Word, Excel
- Calendly
- PM & collaboration tools: Trello / Asana or Basecamp
- Google Suite
- Zapier
Tasks & Responsibilities:
- organize content into folders (Canva, Google drive)
- schedule newsletters & email sequences
- customer support: answer customer emails diligently
- customer support: admin support during the onboarding phase
- customer support: follow-up students through the certification process
- follow-up defaulting payments
- update web pages, directory & course pages
Availability & Time Zone
The ideal candidate timezone should be between GMT/BST (London, UK) and MST (Denver, CO). Ideally EST (East Coast, NYC).
You must be available during typical work hours in your timezone, in order to effectively communicate with our other team members.
Availability during weekends is needed during launch periods.
Position begins February 1st.
Compensation
This is a contracting position - candidate must be self-employed
Compensation is around $25 per hour, depending on experience.